About Bontouch

At Bontouch, we work based on one simple but ambitious principle: to make the world’s greatest apps for the best brands on the planet. To have the greatest impact on users all over the world, we partner up with our favorite companies to create highly useful, beautiful-looking, visionary mobile and web apps that make life easier for millions of users in the real world. We work with partners such as Swish, PostNord, SJ, SEB among many others. We offer our partners a unique long-term engagement model where we provide all the skills required for modern digital product development including strategy, design, development, testing and maintenance.

Bontouch was founded in Stockholm, Sweden in 2010. Since then, we have gone from strength to strength, we are currently over 200 people working from our different studios in Sweden, New York and London and continue to grow.

What is the secret of our success? We are a team, we work together, learn from each other and trust in each other. For us, collaboration, knowledge exchange, our diverse backgrounds and shared passion for creating the best possible digital products is our winning combination. When there isn’t a global pandemic, we work together in-house in our Bontouch studios to ensure that we deliver products of the highest quality with the end user in focus. During the pandemic we have continued to collaborate and work together online, but we are looking forward to being able to physically meet together again and enjoy the much missed Bontouch social culture.

About the role

We are looking for a Head of QA with a broad experience of leading a team of QA Assisters within an Agile environment. The QA team consists of 16 members working with ensuring quality across all of our digital products together with the rest of the product teams- including developers, designers and product owners. As the Head of QA, you will be responsible for coaching and supporting the QA Team in our continuous work with improving and developing our ways of working with quality through the development process. You will lead and mentor the team to be involved in the quality improvement work by influencing new ways of working, both within the team and at Bontouch in general. We believe that you are a people’s person by heart- motivated by guiding a team to reach its full capacity. You have experience of working in an agile environment and know the true value of working as a team to achieve the highest testing standards.

Who you are

• You have at least 3-5 years’ experience working with leading and mentoring a team of QA Assisters in an Agile environment.
• You have broad experience in mentoring teams in developing and improving QA processes and methodologies with the ability to inspire and enable team members to move the organization forward.
• You are a hands-on leader who leads by example, inspires, and empowers team members.
• You have great communication skills and thrive to work in a close collaboration environment.
• It’s beneficial if you have experience working with testing of mobile and web apps.

What you’ll do

• Develop and mentor a team of talented QA Assisters at a growing company that works with products used by millions of people worldwide.
• Impact how we work with quality both within our QA team and at Bontouch in general to optimize the quality of our products.
• Improve and streamline our quality standards, processes and best practices.
• Provide technical leadership and expertise within the field of QA and Testing.
• Focus on continuous QA improvements through team activities including usage of appropriate testing tools, test techniques and identifying areas of improvement.
• Act as manager of other QA and QA managers.